How Do I Troubleshoot AOL Not Receiving Emails Issue?

AOL is popular across the globe for its secure and rapid email service. AOL always makes sure to keep the users' data safe. This is why millions of people trust AOL, but there are times when AOL stops receiving emails. This is one of the major AOL mail problems as an email service is useless if you cannot receive emails. However, this problem is not that complicated and can be solved easily if proper attention is given to the troubleshooting part.

 Troubleshooting Steps

Here are some of the fixes mentioned below using which you can solve aol not receiving emails problem:

  • Using an obsolete version of the browser also causes such issues. If the browser you are using is incompatible with AOL, you will not receive your mails; therefore, make sure to use the most updated version of the browser.
  • Clear all the cache, cookies, and the entire history from the browser, as this could also be one of the reasons for the issue.
  • Check if your server settings are correct or not, as the correct incoming and outgoing AOL server settings are essential for the consistent sending and delivery of messages.
  • Check if the servers are working correctly because if the servers are down, you will not receive emails. In case you don't know whether the server is down or not, you can go to DownDetecter, and if you find the servers down, then wait for some time and then log in to the AOL account.
  • If you have installed some antivirus software to protect your device from pernicious threats, disable them temporarily as these antivirus software block AOL from functioning properly, making it unable to receive emails.

So now you know the reasons why AOL is not receiving emails.

Also, if you want to Install AOL Desktop Gold but don't know how to go about it, follow the series of steps mentioned here.

  1. Firstly, open the File Explorer icon on your desktop taskbar.
  2. Then, click the Downloads folder.
  3. After this, double click the Install AOL Desktop icon.
  4. Click Run and then install Now.
  5. Restart your computer and finish the installation.

By following the steps mentioned above, you can easily install AOL Desktop Gold.


So that was all about how you can get sorted with the AOL issues. Hopefully, this guide helps you in getting your problems solved.

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